Situation: A marketing consultant had her VA create a dynamic Power Point presentation to present to a new client she was pitching. Unfortunately, she forgot to pack the CD in her suitcase and left it in her home computer. 

Solution: Since the marketing consultant was a retainer client, the VA had a copy of the presentation on her computer. In checking to make sure it was “perfect” she found an error that would have negatively impacted the financial component of the presentation. The VA contacted her client, they revised the section, and the VA e-mailed the corrected material in time for her to make her presentation.

Results: The client avoided the embarrassment of presenting an erroneous presentation to a potential client.